What are the responsibilities and job description for the Regional Optimization Manager position at VirtualVocations?
A company is looking for a Manager, Regional Optimization.Key ResponsibilitiesBuild, develop, and retain a team of Performance Advisors focused on performance and communicationMeasure team and individual performance using internal reporting tools and assist in setting career development goalsCollaborate with leadership to improve strategies and assist with performance-related customer escalationsRequired QualificationsAt least 2 years of experience at a similar company or 5 years in the hospitality industry1 year of coaching and leadership experience requiredSalesforce or other CRM experience is a plusAbility to analyze and leverage data to drive performanceExperience with deescalating sensitive issues or problems