What are the responsibilities and job description for the Remote Telephone Operator position at VirtualVocations?
A company is looking for a Remote Telephone Operator.Key ResponsibilitiesAnswer and direct incoming calls, providing courteous assistance in English and SpanishAssess the nature of calls and escalate emergencies to appropriate personnelMaintain accurate call logs and provide summaries or reports as requiredRequired QualificationsFluency in English and Spanish (Full professional proficiency)Experience in customer service, call centers, or as a telephone operatorAbility to work flexible hours, including evenings and weekendsComfortable managing high call volumes during peak periodsStrong internet connection and appropriate workspace for remote operations
