What are the responsibilities and job description for the Remote Work-Life Specialist position at VirtualVocations?
A company is looking for a Work-Life Intake Specialist to serve as the primary case manager for Work / Life clients remotely.Key ResponsibilitiesManage case intakes and provide resources for various client needs, including elder care and wellness informationScreen for safety issues and connect clients to on-call counselors as necessaryOffer general information and referrals to experts in legal, financial, and work-life challengesRequired QualificationsBachelor's degree preferred in social work, psychology, education, or related fieldExperience in customer serviceStrong, reliable internet connectionProficiency with computer applications and online resourcesAbility to maintain confidentiality of client information