What are the responsibilities and job description for the Renewals Manager position at VirtualVocations?
A company is looking for a Renewals Manager to lead the renewals process and enhance customer relationships.Key ResponsibilitiesOwn and drive the renewals process in collaboration with the account teamEngage with key decision-makers to identify customer requirements and roadblocksNegotiate and execute renewal contracts while identifying upsell / cross-sell opportunitiesRequired Qualifications5 years of experience in Sales, Renewals, Customer Success, or Account Management within an Enterprise SaaS organizationStrong negotiation skills with experience closing large, complex contractsAbility to collaborate effectively with internal and customer-facing teamsSolid understanding of Enterprise SaaS applications and collaboration technologyConsistent track record of achieving personal and team goals