What are the responsibilities and job description for the Scheduling Coordinator position at VirtualVocations?
A company is looking for a Scheduling Coordinator to manage patient scheduling activities and facilitate communication between staff and physician offices.Key ResponsibilitiesCoordinate patient scheduling for appointments, procedures, and exams across multiple facilitiesEducate patients and staff on department protocols and insurance-related mattersUtilize scheduling software to enhance patient access and monitor practice protocols for improvementsRequired QualificationsHigh School Diploma / GED or an Associate's Degree6 months of experience in a medical office, call center, or customer service roleAbility to maintain confidentiality and work in a fast-paced environmentDetail-oriented with accurate data entry skills in electronic systemsProficient in Microsoft Office applications