What are the responsibilities and job description for the Social Media Moderator position at VirtualVocations?
A company is looking for a Moderator, Social Media to join their Content Team.Key ResponsibilitiesMonitor and moderate comments and messages on social media platformsEngage with the audience to foster meaningful conversations and enhance customer relationshipsAnalyze engagement metrics to inform content strategies and improve customer experienceRequired Qualifications1-3 years of experience in social media moderation, community management, or customer serviceFamiliarity with major social media platforms and their community guidelinesAbility to analyze data and metrics to drive insightsExperience in building rapport with diverse audiencesProactive approach to problem-solving and conflict resolution
