What are the responsibilities and job description for the Systems Engineer position at VirtualVocations?
A company is looking for a Systems Engineer (TAC) - Access Technology support.Key Responsibilities : Provide technical support for Access products, including routers and switchesAnalyze and resolve network issues reported by customers and partnersDocument case histories and contribute to the continuous improvement of TAC processesRequired Qualifications : 4 years of technical support experience with a background in networking and telecommunicationsBachelor's degree in computer science, engineering, or a related field, or equivalent work experienceCCNA or CCNP certification, or equivalent knowledge of Cisco networking technologiesExperience in a Network NOC, R&D, or customer-facing environmentIn-depth understanding of networking protocols such as TCP / IP, DHCP, and BGP
