What are the responsibilities and job description for the Temporary Customer Support Specialist position at VirtualVocations?
A company is looking for a Temporary Customer Support Specialist II (Remote).Key ResponsibilitiesProvide excellent customer service via email, chat, and phoneAssist customers in problem-solving through troubleshooting and analysisAnalyze recurring customer issues and create insight reports for improvementRequired QualificationsAt least 1 year of experience as a customer support specialistAbility to thrive in a dynamic and evolving environmentMetrics-driven with the ability to handle a high volume of customer interactionsStrong conflict resolution skillsProficiency in English, both spoken and written