What are the responsibilities and job description for the Trainer position at VirtualVocations?
A company is looking for a Trainer to conduct employee orientation and ongoing training for call center personnel.Key ResponsibilitiesEnsure class objectives and learning metrics are achievedDesign and develop training materials and curriculumAssess employee training needs and provide feedback to managementRequired QualificationsBachelor's degree in education, communications, or business, or equivalent experienceUp to 3 years of training experience, preferably in a call center or customer service settingKnowledge of products, services, and business operationsProject coordination experience preferredStrong training program design experience
