What are the responsibilities and job description for the Voice Administrator position at VirtualVocations?
A company is looking for a Voice Administrator responsible for supporting and maintaining global telephony systems.Key ResponsibilitiesSupport and maintain existing voice solutions and migrate to modern, cloud-based systemsDesign and implement global voice standards and provide training to end usersProduce reports on usage, performance, and call quality while managing Service Desk ticketsRequired Qualifications3-5 years of experience configuring and supporting voice solutionsIn-depth knowledge of on-premise and cloud-based telephony equipmentExperience with CISCO Call Manager and voicemail systemsFamiliarity with Microsoft Teams Rooms and meetings is advantageousAbility to work in global, cross-functional teams with limited supervision
