What are the responsibilities and job description for the Warranty Technician position at VirtualVocations?
A company is looking for a Warranty Technician to provide warranty support and claim processing.Key ResponsibilitiesProvide warranty support to distributors, dealers, national accounts, and customersTroubleshoot and evaluate warranty claims to determine warrantable issuesAssist dealers with warranty processing and communicate escalations to leadershipRequired QualificationsHigh School diploma or equivalency1-3 years of technical experience in Outdoor Power Equipment service supportExperience with electronic parts lookup systems2-year Technical Vocational degree in related engine technologies or servicing experienceCall Center / Customer Care experience