What are the responsibilities and job description for the Weekend Customer Service Specialist position at VirtualVocations?
A company is looking for a Weekend Customer Service Specialist (Remote).Key ResponsibilitiesProvide exceptional customer service to buyers and sellers by responding to inquiries and streamlining communication processesMonitor a busy inbox and resolve customer issues via email and phone with sensitivity and timelinessEscalate potential problems or feedback from customers to the auction teamRequired QualificationsBackground in customer serviceKnowledge of classic cars and a passion for automotive cultureAbility to interact professionally and positively with team members and clientsSolutions-oriented approach to problem-solving with empathy and patienceFamiliarity with the BaT brand and the types of vehicles featured
