Installation Technician

Description

Join the Virtucom team as an Install Technician and embark on an exciting career where no prior experience is needed! We are a passionate and dedicated group committed to our mission of integrating cutting-edge technology with education. As Virtucom continues to expand rapidly, both in our region and across the Midwest and Texas, our Install Technicians play a pivotal role in representing the company. They interact directly with school personnel and are responsible for the setup and configuration of new devices in school districts.

Duties:

• Site Assessment: Evaluate potential installation sites, ensuring optimum configuration and identifying any challenges.
• Equipment Preparation: Unpack, inspect, and prepare equipment for installation, organizing tools and materials efficiently.
• Installation: Ensure equipment is securely and correctly installed according to manufacturer guidelines.
• Configuration: Calibrate and update systems for optimal performance, including necessary software or firmware updates.
• System Testing: Conduct thorough diagnostic tests and troubleshoot any issues to guarantee equipment functionality.
• Client Training: Provide comprehensive training to clients on equipment use, maintenance, and basic troubleshooting.
• Documentation: Maintain detailed records of installations, including equipment details, challenges, and solutions.
• Safety Compliance: Adhere strictly to all safety guidelines and protocols, ensuring a safe work environment.
• Maintenance & Repairs: Conduct routine maintenance checks and respond promptly to assigned repair tickets.
• Continuous Improvement: Stay updated with the latest installation techniques and provide feedback for product and workflow improvements.
• Team Collaboration: Work closely with fellow technicians, sharing insights and assisting with complex issues.
• Inventory Management: Manage tools and spare parts, ensuring their availability and functionality.
• Client Interaction: Coordinate with clients regarding schedules, understand specific requirements, and address any concerns.
• Clean-Up: Guarantee a clean and orderly installation site post-work.
• Reporting: Submit regular reports on activities and provide valuable feedback on client interactions.

Key Qualifications & Skills:

• Physical Endurance: Capable of handling a physically demanding workload and adapting to various on-site conditions.
• Heavy Lifting: Comfortable with lifting and transporting items weighing 50 pounds routinely.
• Stamina: Ability to stand and remain active for extended periods, especially during demanding projects.
• Team Player: Efficient in both independent and collaborative settings to achieve shift goals and project objectives.
• Tool Proficiency: Demonstrated experience with essential hand and power tools necessary for installation and setup tasks.
• Organizational Skills: Exhibits meticulous work habits and can coordinate tasks in a structured and systematic manner.
• Desirable Skills: A background in warehouse operations and a fundamental understanding of tech principles are added advantages.
• Clean Driving Record: Holds a valid driver's license with a clean Motor Vehicle Record (MVR).
• Interpersonal Skills: Outstanding customer service skills are crucial, as is the ability to communicate effectively with customers, office staff, managers, and team leaders.

Benefits:

• Ability to convert from Hourly to Salary after a 90-day probationary period 
• 401 (k) Retirement Plan with Company Match*
• Medical/Dental/Vision Insurance 
• Vacation/Sick/Personal Days when converted to Salary 
• Opportunity for Career Advancement with promotion from within 
• A Certification Reimbursement 
• Project Certification Reimbursement 
• On-site Training 

#VIRTUCOM

Requirements

• Background Check: All candidates should be prepared to undergo and pass a comprehensive background check to ensure the safety and integrity of our operations.
• Travel Requirement: Willingness and flexibility to travel across all states in the US with a minimum of 2 weeks' advance notice.

Salary : $14 - $19