What are the responsibilities and job description for the Administrative Specialist position at virtusa?
Job Title: Administrative Specialist II
Location: Salem, SC
Duration: 12 Months
Note:
Work hours of Requested Position: 6am – 2:30pm Monday – Friday OR 6am – 3:30pm Monday – Thursday & 6am – 10am Friday
Hybrid- 3 days in office. Training will be 5 days in office.
Job Description:
Provides quality customer service and support to Delivery Operations
- Maintains confidential Company/Employee information in a professional and discreet manner
- Efficiently uses available tools or systems to effectively communicate reliability details to external customers
- Takes ownership of customer issues and problems until resolved, requesting assistance as needed.
- Facilitates communication between internal and external customers
- Reports job status details to operation center personnel and others as requested
- Builds knowledge and skills through training of construction standards, compatible units, construction prints, etc. used in Delivery Operations
- Ensures work is scheduled and executed timely
- Assist with preliminary research and root cause analysis for customer issues
- Collaborates with other work groups to ensure desired customer experience
- Professional and courteous in all contacts
Cost Management
- Applies correct general ledger accounting in all work related applications and functions within area of responsibility.
- Assist in resolving errors and prepares for close-out of construction work orders in work management system,
- Ensures timesheet is accurately recorded in time management system in accordance with payroll guidelines
- Creates appropriate work order to complete follow-up work
- Processes Invoices and Customer Billing
Education:
High School Diploma/GED
Job Type: Contract
Pay: $18.00 - $24.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Administrative Assistant: 3 years (Required)
Work Location: On the road
Salary : $18 - $24
