What are the responsibilities and job description for the CRM Senior Manager position at Virtusa?
P2-C2-TSTSJDDevelop Technical Architecture for functional, non-functional requirements, following best practices, security and compliance guidelinesSalesforce Dev and Integration Technical Solution DesignTechnical Architecture for API design working with offshore API team
We are looking for a highly experienced and skilled CRM Senior Manager to join our team. As a CRM Senior Manager, you will be responsible for managing and overseeing all aspects of our CRM system, including customer data, marketing campaigns, and customer communications. With 10 years of work experience, you will have a deep understanding of CRM best practices and the ability to develop and implement strategies for improving customer engagement and satisfaction. This role is a hybrid position, with both remote and in-office work. Your main responsibilities will include managing the CRM team, analyzing data, and providing insights to improve our CRM system. You will also work closely with other departments to ensure that our CRM system is integrated with our overall business strategy. If you have a strong background in CRM and are looking for a challenging and rewarding role, we encourage you to apply!Mandatory SkillsSalesforce Service CloudAPI Integration
We are looking for a highly experienced and skilled CRM Senior Manager to join our team. As a CRM Senior Manager, you will be responsible for managing and overseeing all aspects of our CRM system, including customer data, marketing campaigns, and customer communications. With 10 years of work experience, you will have a deep understanding of CRM best practices and the ability to develop and implement strategies for improving customer engagement and satisfaction. This role is a hybrid position, with both remote and in-office work. Your main responsibilities will include managing the CRM team, analyzing data, and providing insights to improve our CRM system. You will also work closely with other departments to ensure that our CRM system is integrated with our overall business strategy. If you have a strong background in CRM and are looking for a challenging and rewarding role, we encourage you to apply!Mandatory SkillsSalesforce Service CloudAPI Integration
