What are the responsibilities and job description for the Business Solutions Consultant Smart Automation position at Visa?
The Smart Automation organization in Visa Client Services focuses on leveraging tools and platforms to elevate the client and cardholder experience making engagement with Visa simple intuitive and rewarding. The team is responsible for defining and developing scalable automation solutions that enable efficiency across the organization.
The Consultant will be responsible for executing automation initiatives that both enhance selfservice capabilities for Visa Clients as well as drive efficiencies for Visa Employees. This Sr. Consultant will work with teams across Client Services to identify evaluate and execute automation solutions.
This person should have experience as a power user and configurator of enterprise tools. Experience is also required in coordinating with the technology organization to leverage key enterprise platforms that allow for business configuration.
A strong candidate will have experience delivering working solutions. This requires being on a product management team and experience in release management crossfunctional team leadership superb communication skills business analysis excellent understanding of leveraging technology to complete both simple and complex tasks.
Essential Functions
- Endtoend product management responsibilities for client selfservice delivery including all aspects from product ideation requirements definition implementation management commercialization opportunities client outreach and communications analytics / KPIs and internal training
- Engage with Product Technology as well as global and regional Client Service leaders to define the strategy and vision milestones and strategies for client selfservice capabilities
- Partner with UX to define Design standards for selfservice delivery to drive consistency across selfservice capabilities and tools
- Assess ecosystem readiness for enhancement releases and leverage analysis to assess adoption and deployment success
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership / site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications : Basic Qualifications
Preferred Qualifications
Remote Work : Employment Type :
Fulltime
Key Skills
Business Consulting,Business Intelligence,Sales Experience,B2B Sales,Information Management,Network Administration,Business Analysis,Microsoft Dynamics Navision,Outside Sales,Strategic Planning,Database Administration,Public Speaking
Vacancy : 1
