Demo

Director Program Management - Strategic Clients Delivery PMO

Visa
Austin, TX Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/11/2025

The Strategic Clients Delivery (PMO) team within the Client Services organization is at the core of Visas mission to be the best way to pay and be paid for everyone everywhere. We deliver the holistic product strategy and accelerate the seamless integration of our products into global markets. We are fueled by a diverse team of talented teammembers who continuously raise the bar on delivering bestinclass products and services worldwide.

As a Program Management Director you will play a pivotal role in this dynamic team. You will be accountable for successful commercial launches of large complex programs. You will act as a trusted advisor to our Account Management teams orchestrating and accelerating the delivery of Visa Products and Services through our Strategic Clients including Big Techs Fintechs Merchants and Banks. Your strategic insight and leadership will be crucial in ensuring successful commercial launches in close collaboration with internal Visa teams and key ecosystem partners.

If you are a selfstarter who enjoys leading crossfunctional teams and being the connective tissue keeping all stakeholders coordinated across the entire program lifecycle and you want to be responsible for successful outcomes impacting the future growth of Visa then this is the team for you!

Responsibilities

How you will make an impact :

  • Collaborate closely with Product leaders to structure and manage integrated multitrack projects and programs that meet the business intent for Visas product strategies.
  • Take on a leadership role in operationalizing key program elements by meticulously defining planning orchestrating and delivering initiatives that often involve a wide array of internal and external stakeholders and matrix partners
  • Channel your passion for transformation by turning program intent into a cohesive purposedriven coalition employing a structured approach to bring complex crossfunctional efforts to fruition.
  • Provide clear direction motivation and unwavering support to program and project teams inspiring your coworkers to achieve goals and strive for excellence.
  • Elevate organizational success by highlighting significant wins and challenges to your sponsors enabling them to stay attuned to the organizations pulse and effectively remove obstacles.
  • Proactively identify issues early determine potential resolutions allocate the right resources communicate status updates and ensure timely resolution.
  • Lead various program governance and interdepartment forums ensuring transparency by publishing periodic project status reports.

Join us and be a driving force in transforming Visas product strategies into actionable impactful results!

Why youll love us :

  • We believe what we do is a team sport we win together
  • Our team loves what they do driving the future of Payments
  • Quality outcomes and relationships are what matters to us
  • Visa is going places and we are on the forefront
  • This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership / site) with a general guidepost of being in the office 50% or more of the time based on business needs.

    Qualifications : Basic Qualifications

  • 10 or more years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters / MBA / JD / MD) or at least 3 years of work experience with a PhD
  • Preferred Qualifications

  • 12 or more years of work experience with a Bachelors Degree or 810 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
  • 10 years of experience in a fastpaced environment navigating ambiguity successfully most likely in product product development or large complex projects in a matrix organization
  • Selfmotivated and highly driven. You have getthingsdone DNA. You have an Agile mindset.
  • You are always learning and comfortable with constant change.
  • You bring a startup mindset to your program management approach ... you see needs and fill them.
  • Excellent problemsolver and criticalthinker with the ability to identify and remove barriers and enable teams to complete their objectives
  • Detail oriented and proven ability to manage multiple crossfunctional initiatives with overlapping timelines and deliverables
  • Great listener and can communicate clearly with many types of people.
  • You put a premium on strong working relationships and know how to use diplomacy to get things done.
  • You have great judgement and show grace under pressure.
  • You are trusted by senior leaders who who rely on your insights. You are not afraid to tell it like it is.
  • You build momentum for change and carry the team across the finish line in making it happen.
  • Additional Information :

    Work Hours : Varies upon the needs of the department.

    Travel Requirements : This position requires travel 510% of the time.

    Mental / Physical Requirements : This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

    Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

    Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

    U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is 152200.00 to 220850.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA / HSA Life Insurance Paid Time Off and Wellness Program.

    Remote Work : Employment Type :

    Fulltime

    Key Skills

    Nurse Management,Program Management,Employee Evaluation,Management Experience,Teaching,Curriculum Development,Administrative Experience,Budgeting,Leadership Experience,Program Development,Supervising Experience,Addiction Counseling

    Vacancy : 1

    Salary : $152,200 - $220,850

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