What are the responsibilities and job description for the Lead Site Reliability Engineer position at Visa?
Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Lead DevOps Engineer - Middleware Reliability Engineering
Transform global payment systems through automation and innovation
About The Role
Join Visa's Middleware Reliability Engineering team to revolutionize how we deliver and maintain Middleware products supporting critical payment systems. As a Lead DevOps Engineer, you'll lead our automation and observability initiatives ensuring billions of transactions flow seamlessly across the world's largest payment network.
What You'll Do
Champion Automation : Design and develop robust automation solutions using Python, Java, and Go to streamline deployment, monitoring, and incident response processes for our middleware infrastructure.
Infrastructure as Code : Leverage your expertise in Terraform and Ansible to manage and provision infrastructure components, ensuring consistency and repeatability across our environments.
CI / CD Optimization : Enhance our continuous integration and continuous delivery (CI / CD) pipelines using Jenkins and other relevant tools to accelerate software delivery and improve code quality.
Observability Enhancement : Integrate middleware products with Prometheus and in-house monitoring tools to provide comprehensive observability into system health, performance, and potential issues.
Drive Innovation : Lead our evolution toward cloud-native solutions and modern DevOps practices
AI Integration : Develop integrations with AI / ML frameworks and chatbots to enhance automation and operational intelligence
Lead Technical Growth : Mentor team members and promote DevOps best practices across the organization
Why You'll Love It
Meaningful Impact : Your automation will help process billions of transactions globally
Technical Growth : Work with cutting-edge technologies and shape architectural decisions
Professional Development : Regular learning opportunities and conference attendance
Work-Life Integration : Flexible hybrid schedule (2-3 days in office)
Inclusive Environment : Join a team that values diverse perspectives and collaborative problem-solving
Security Focus
Experience with HashiCorp Vault and secret management
Understanding of security best practices and compliance requirements
Knowledge of identity and access management principles
What Makes You Thrive
You're passionate about automation and infrastructure as code
You enjoy mentoring and knowledge sharing
You approach problems systematically and thoughtfully
You value collaboration and clear communication
You're eager to learn and adapt to new technologies
Team Culture
You'll join a collaborative environment that :
Embraces diverse perspectives and innovative solutions
Promotes knowledge sharing and continuous learning
Values work-life balance and sustainable practices
Encourages experimentation and creative problem-solving
Supports career growth and professional development
Impact & Growth
In this role, you'll :
Lead the transformation of our infrastructure management
Mentor and grow technical talent
Drive adoption of modern DevOps practices
Influence architectural decisions
Build systems that process billions in transactions
Pioneer AI / ML integration in operational tooling
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership / site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications
- 10 years of relevant work experience with a Bachelor's Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13 years of relevant work experience.
Preferred Qualifications
Technical Foundation
Middleware Expertise
Education
Additional Information
Work Hours : Varies upon the needs of the department.
Travel Requirements : This position requires travel5-10% of the time.
Mental / Physical Requirements : This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is 178,400.00 to 258,750.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA / HSA, Life Insurance, Paid Time Off, and Wellness Program.
Salary : $178,400 - $258,750
