Sr Manager

Visa Technology & Operations LLC a Visa Inc. company needs a Sr. Manager (multiple openings) in Austin TX to

• Responsible for monitor processing.
• Ensure timely / delivery / availability.
• Detect and resolve problems.
• Perform root cause analysis.
• Permanently fix problems and set audits and alerts to detect problems.
• Responsible for facilitating maintenance activities.
• Plan and execute changes as per instructions.
• Run problem bridges and strictly adhere to the processes and guidelines.
• Provide updates to knowledge repository and transition knowledge from / to others.
• Perform research / analysis work to answer questions.
• Identify improvement opportunities.
• Provide 24x7 oncall support as per roaster.
• Supervise the work of team members who are Sr. Site Reliability Engineers and Staff Site Reliability Engineers.
• Position requires domestic travel 5 10 of the time.
• Position reports to the Austin Texas office and may allow for partial telecommuting.

Qualifications :

Basic Qualifications :

Additional Information :

Worksite : Austin TX

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership / site) with a general guidepost of being in the office 50 or more of the time based on business needs.

Travel Requirements : Position requires domestic travel 5 10 of the time.

Mental / Physical Requirements : This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is $ 152200.00  USD to $ 243700.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for an annual bonus and equity. Visa has a comprehensive benefits package for which this position is eligible that includes Medical Dental Vision 401(k) Employee Stock Purchase Program FSA / HSA Life Insurance Paid Time off and Wellness Programs.

Remote Work : Employment Type :

Fulltime

Key Skills

Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management

Experience : years

Vacancy : 1

Salary : $152,200 - $243,700