Sr Product Manager Fraud and Risk Solutions

Visas Acceptance Risk Solutions product management team is seeking a Sr. Product Manager who is creative energetic and a skilled problemsolver with strong analytical and communication abilities. This role involves managing the daytoday operations and execution of merchantfacing fraud and risk solutions with an emphasis on client implementations. The ideal candidate will excel in detailed client interactions data analysis and ensuring that products and solutions meet client needs and expectations.

Essential Functions

The Sr. Product Manager will :

• Analysis Findings : Perform data and process analysis to identify product performance perception and market impact. Summarize findings into key concepts and communicate effectively.
• Voice Of The Customer : Manage opportunities for clients to influence product development and receive voice of the customer. Lead live and written sessions with clients to understand product performance and client needs.
• Case Studies : Highlight successful implementations and incremental benefits of risk solutions.
• Documentation : Gain a deep understanding of client needs and actions creating product documentation that ensures the highest rate of client success and satisfaction.
• Evangelism : Vocally educate stakeholders and promote risk solutions internally to ensure widespread adoption and support.
• Client Counseling : Develop and provide detailed client counseling documents to assist clients in understanding and utilizing product features effectively.
• Implementation Guides : Create comprehensive implementation guides to facilitate smooth and efficient client onboarding and product execution.

This clientfacing product management position requires a balance of strong analytical skills and excellent communication abilities. The ideal candidate for this role is energetic and quickthinking with a knack for strategic creativity. The Sr. Product Manager will play a crucial role in ensuring that Visas risk solutions meet client needs and expectations through effective product execution and continuous improvement. Their outgoing personality and clever problemsolving abilities provide them with the ability to provide guidance and advocate for effective product implementations and usage.

Above all this role is a champion for Visas risk products and their usage in current and future opportunities. This position may require occasional travel to client sites industry events and Visa locations around the globe.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership / site) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications : Basic Qualifications

Preferred Qualifications

Additional Information :

Work Hours : Varies upon the needs of the department.

Travel Requirements : This position requires travel 510% of the time.

Mental / Physical Requirements : This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is 143200.00 to 207800.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA / HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work : Employment Type :

Fulltime

Key Skills

Electrical,Academics,Customer Service,Computer Data Entry,Cardiac Surgery,Freight Forwarding

Vacancy : 1

Salary : $143,200 - $207,800