What are the responsibilities and job description for the Sr Vendor Management Consultant position at Visa?
The Sr. Vendor Management Consultant in the Global Partner Management organization is responsible for managing the relationship and performance of Business Partner Outsourced contact centers by supporting account and program management documentation and business operations and related initiatives for Visa services including Concierge Services Card Benefits and Promotions in contact centers across North America and other regions as needed.
- Support the business operational needs for Consumer Credit Product Offices.
- Experience in vendor management account management operations support business requirements development project management skills and crossfunctional teaming. E
- Extensive interaction across multiple crossfunctional areas such as Visa Concierge Visa Consumer Credit product office Account Management Compliance and Legal.
- Work closely with the business office product managers and including being the liaison between vendors and product or program owner where applicable.
- Escalation support program administration program expertise research and analysis for operational issues fraud detection and overall program operational performance from a business perspective.
- Ability to use prior vendor operations management account management and program management experience.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications :
Preferred Qualifications :
Additional Information :
Work Hours : Varies upon the needs of the department.
Travel Requirements : This position requires travel 510% of the time.
Mental / Physical Requirements : This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is 96600.00 to 140350.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA / HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work : Employment Type :
Fulltime
Key Skills
Project Management Methodology,Project / Program Management,Change Management,Order Management System,Business Analysis,Visio,Data Management,Project Management,Metadata,Management Consulting,Data Analysis Skills,Taxonomy
Vacancy : 1
Salary : $96,600 - $140,350
