Duckcreek Release Manager - Remote

Duck release manager is still open , we need someone strong in Duckcreek & Ci/CD, Azure DevOps/ADO and knowledge in Git , Jenkins, Jira

Updated JD for Duck release manager:

Responsibilities

• Release Planning and Coordination:
• Develop and manage the release calendar and deployment schedule.
• Release planning across the environments and code promotions.
• Coordinate with product managers, project managers, developers, quality assurance teams, and business stakeholders to define release timelines, requirements, and goals.
• Ensure that all release dependencies and resource requirements are identified and addressed.
• Release Execution:
• Lead the CI/CD process of planning, scheduling, and deploying insurance product releases.

· Ensure releases follow existing Hagerty processes and approval chains.

• Track Duck Creek support cases from submission to resolution, along with dependency on releases.
• Oversee the deployment process and ensure a smooth transition from development to production.
• Risk Management:
• Identify and mitigate potential risks related to the release process, including delays, resource shortages, or scope changes.
• Making sure the rollback scripts are provided and followed the correct steps.
• Monitor and resolve any issues that may arise during or after a release.
• Cross-functional Collaboration:
• Act as a point of contact between development, quality assurance, operations, and business teams for release-related matters.
• Ensure alignment across teams to meet release goals and timelines.
• Quality Assurance:
• Ensure that all releases meet quality standards and follow best practices for testing, documentation, and post-release validation.
• Prepare Pre & Post deployment check list and making sure deployment pass through the quality gate
• Collaborate with QA teams to ensure proper testing is conducted before deployment.
• Communication:
• Provide regular updates to senior management and stakeholders about release status, timelines, and any challenges or delays.
• Facilitate and lead release-related meetings, including pre-release and post-release reviews.
• Coordinate with multi-time zone/multi geography-based teams.
• Post-release Support:
• Monitor post-release activities and performance to ensure successful implementation.
• Manage the release feedback process, ensuring any issues are identified, tracked, and resolved.
• Continuous Improvement:
• Review and analyze release processes for potential improvements.
• Implement lessons learned from previous releases to enhance future release management activities.

Preferred Skills

• Experience in Duck Creek , Git, Azure DevOps, Service now, Jenkins and Octopus.
• Understanding of Azure Pipelines (YAML)
• Understanding of Duck Creek ODCH for release management.
• Technical knowledge of SaaS / PaaS based product releases. Nice to have experienced Microsoft .NET, PowerShell scripting, and Batch Jobs.

Experience

• Total Work Experience: 8 years (Software development), 5 years minimum
• Leadership Experience: 2 years minimum, 4 years preferred
• Duck Creek Product or Release management Experience: 4 years minimum, 6 years preferred
• Insurance Domain Experience: 2 years minimum, 6 years preferred

Job Type: Full-time

Pay: $130,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Batesville, MS 38606 (Preferred)

Ability to Relocate:

• Batesville, MS 38606: Relocate before starting work (Preferred)

Work Location: In person

Salary : $130,000 - $140,000