What are the responsibilities and job description for the Data Entry/Customer Service Rep position at Visio Hype?
Welcome to Visio Hype, where we turn your moments into unforgettable stories through the lens of creativity and passion!
At Visio Hype, we believe that every moment is a masterpiece waiting to be captured. We are not just a videography company; we are storytellers who specialize in transforming your special occasions into cinematic experiences that you’ll cherish forever.
Position Overview: We are seeking a meticulous and customer-oriented Data Entry/Customer Service Rep to join our Charlotte team. The ideal candidate will be responsible for managing customer interactions and ensuring accurate data entry into our systems.
Responsibilities:
- Handle incoming customer inquiries via phone, email, and chat, providing timely and accurate information about Visio Hype's services.
- Assist customers with scheduling appointments, placing orders, and resolving any issues or concerns.
- Perform data entry tasks to input, update, and maintain customer information and records in our database.
- Ensure the accuracy and completeness of data entries, regularly reviewing and verifying information.
- Manage and organize digital files and documents, ensuring they are easily accessible and up-to-date.
- Generate reports and compile data as needed to support various departments and initiatives.
Qualifications:
- High school diploma or equivalent is required.
- Excellent communication and interpersonal skills, with the ability to interact professionally with customers and team members.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and meet deadlines.
- Proficiency with Microsoft Office suite (Word, Excel, Outlook) and other basic office software applications.
- Familiarity with customer relationship management (CRM) systems and data entry software is a plus.
Benefits:
- Competitive salary based on experience
- Opportunity to work with a talented and creative team
- Professional development and training opportunities
- Health insurance and other benefits package available
Job Type: Full-time
Pay: $20.03 - $24.20 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $20 - $24
