What are the responsibilities and job description for the CSA - Customer Service Associate position at Vision Car Wash?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist customers with inquiries, process transactions, and ensure a positive shopping experience. The ideal candidate will possess strong communication skills and a passion for helping others.
Duties
- Greet customers warmly and provide assistance with their inquiries.
- Handle customer transactions efficiently using the POS system.
- Process cash handling and operate the cash register accurately.
- Engage in upselling and suggestive selling to enhance the customer experience.
- Maintain knowledge of products and services to effectively assist customers.
- Address customer complaints and resolve issues in a professional manner.
- Collaborate with team members to ensure smooth store operations.
- Perform basic math calculations for transactions and refunds.
- Assist in maintaining a clean and organized work environment.
Experience
- Previous experience in customer service or retail sales is preferred.
- Proficiency in phone etiquette to handle customer calls effectively.
- Familiarity with cash handling procedures and operating a cash register.
- Basic math skills for transaction processing and inventory management.
- Experience in grocery store settings is a plus but not required.
- Strong interpersonal skills with the ability to build rapport with customers.
Join us as we strive to provide outstanding service while creating a welcoming atmosphere for all our customers!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $13 - $15
