Optician

Reports to: Optical Manager

Summary of Responsibilities. Provide expert service to customers regarding their optical needs.

List of Responsibilities/Duties

Optician Duties

• Assist patients in the selection of eyewear appropriate to their ability to pay.
• Discuss customer's needs, occupation and hobbies to determine best lenses to suite lifestyle.
• Evaluate customer's facial structure to determine proper frame and fit.
• Maintain knowledge and awareness of current trends in Opticianry.

• Measure, fit, adapts, adjust, and repair eyewear.
• Prepare patient's bill, collect payment and input charges into computer system; balance cash drawer at end of each day.
• Counsel patients with third party insurance as to the specifics of their coverage, including (but not limited to) patient's responsibility, time for filing, etc.

Laboratory and Quality Control Duties

• Place all orders for lab materials and/or other maintenance items through point of sale system.
• Prepare work orders for the laboratory for lens grinding and eyewear fabrication, as needed.
• Repair metal frames to replace or reattach hinges, nose pad arms or temples, resink hinges into plastic frames.
• Verify quality and measurements of materials returned from the lab.

Marketing Duties

• Assist optical manager in maintaining inventory of eyewear, accessories, supplies, contact lenses, contact lens solutions, and low vision optical devices, along with the rationale for the ordering and selling of selected eyewear products.
• Assist optical manager is establishing pricing at the retail level for all eyewear products and accessories.
• Maintain a neat and orderly appearance in the dispensary at all times.
• Work with representatives of frame manufacturers to determine appropriate frames to purchase for population served.

Administrative Duties

• Assist in the establishment and/or revision of guidelines, policies and warranties.
• Maintain patient information in database.
• Participate in staff and physician education.

Minimum Education Requirements

• A High School diploma or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary.
• Certification through the American Board of Opticianry is required or successful attainment of certification within two years of hire.

Minimum Background Requirements

• Three to four years of progressively responsible optician experience is required.

Minimum Demonstrated Skill

• Demonstrated excellence in communications skills.
• Demonstrated ability to effectively convey ideas and information.
• Creative idea-generating individual with excellent follow through abilities.
• Demonstrated ability to work cooperatively with others.