What are the responsibilities and job description for the Executive Field Services Technician position at Vision Information Technology Consultants LLC?
Job Description
Job Description
Overview
At Vision IT, we put people first-our employees, their families and customers. As an Executive Field Services Technician, you will play a critical role in supporting senior leadership at Space Systems Command (SSC), Los Angeles AFB, by delivering dedicated, high-priority IT support. This position requires a technical expert with a strong customer-service mindset to proactively manage hardware and software needs, troubleshoot complex IT issues, and ensure seamless IT operations for executive personnel. This role demands a professional demeanor, strong technical expertise, and a proactive approach to IT problem-solving. You will manage executive IT device setup, connectivity, and maintenance, provide real-time issue resolution, and drive continuous IT service improvement for mission-critical users.
This Position is Contingent Upon Award of Contract)
Key Responsibilities
Dedicated IT Support for SSC Senior Leadership
- Provide white-glove IT support for SSC's Command Section, ensuring hardware and software are fully operational.
- Manage setup, installation, updates, and maintenance for executive desktops, laptops, tablets, monitors, printers, projectors, and smartphones.
- Ensure seamless network connectivity, access to DAF systems, and peripheral integration for all Command Section devices.
- Respond immediately to executive IT issues, prioritizing urgent problem resolution to minimize downtime.
- Deliver after-hours support as needed, ensuring executive personnel remain connected during critical mission activities.
Proactive Device & System Management
User Training & IT Modernization
Collaboration & Communication
Qualifications & Required Experience
Certifications (Preferred) :
Security Clearance : Secret or higher (must be eligible for DoD clearance).
Why Vision IT?
At Vision IT, we lead with People First, ensuring our employees and customers thrive. We foster an environment of compassion and servant leadership, empowering our teams to deliver mission-critical IT solutions with excellence, integrity, and professionalism. If you are passionate about providing elite IT support to senior leadership, solving complex IT challenges, and ensuring seamless executive operations, we want you on our team.
At Vision IT, we prioritize the health, well-being, and financial security of our employees with a comprehensive benefits package, including :
We are dedicated to supporting your health, well-being, and long-term financial goals.
Vision IT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vision IT complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Vision IT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with Vision IT's employees' ability to perform their job duties may result in discipline up to and including discharge.
