What are the responsibilities and job description for the Sr. VoIP Call Manager / Mobile (Systems Administrator) position at Vision Information Technology Consultants LLC?
Overview
At Vision IT, we put people first-our employees, their families and customers . As a Sr. VoIP Call Manager / Mobile (Systems Administrator), you will play a key role in ensuring the smooth operation and support of our Cisco Unified Communication Manager (UCM) and mobile systems. This hands-on technical role involves managing system upgrades, troubleshooting, and maintaining communication systems while providing high-quality service and ensuring system availability. Your expertise will directly impact our mission by ensuring the seamless operation of VoIP services, mobile endpoints, and other critical communication infrastructure.
Key Responsibilities
System Management & Installation
- Install new software releases and system upgrades for Cisco Unified Communication Manager (UCM), evaluating and installing patches to maintain system stability.
- Perform system backups and data recovery, ensuring data integrity across all server components.
- Maintain system configurations and monitor system performance to prevent downtime or failure.
Endpoint Management & Troubleshooting
System Monitoring & Maintenance
Collaboration & Problem Resolution
Documentation & Reporting
Qualifications & Required Experience
Preferred Skills
Security Clearance : Secret or higher (must be eligible for DoD clearance).
Why Vision IT?
At Vision IT, we are committed to compassion, excellence, and servant leadership. We empower our teams to drive mission success, ensuring seamless IT service delivery for Los Angeles AFB and its mission partners. If you are a results-driven IT leader, passionate about people, program excellence, government IT service management, and leading high-performing teams, we want you on our team.
At Vision IT, we prioritize the health, well-being, and financial security of our employees with a comprehensive benefits package, including :
We are dedicated to supporting your health, well-being, and long-term financial goals.
Vision IT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vision IT complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Vision IT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with Vision IT's employees' ability to perform their job duties may result in discipline up to and including discharge.
Salary : $85,000 - $95,000
