IVR Chatbot Developer (Genesys Cloud focus) level 3

Hope you are doing well.
My name is Rohen and I represent Vision InfoTech. Let me know if you're interested in the below position.

Role: IVR Chatbot Developer (Genesys focus) level 3

Location: Hybrid- Newark, NJ

Duration: 9-12 months

Interview Type: Video

Job Description:

Requirements:

- Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.

- Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect.

- Thorough understanding of Genesys Framework, Integration with internal and external components.

- Delivery credentials for Self Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies.

- Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)

Thanks and Regards,

Rohen Singh

Talent Acquisition Specialist

VISION INFOTECH INC

Phone: .

Email:

368 Main Street, st#3, Melrose MA 02176

E-Verified Company

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