Office Manager

POSITION SUMMARY

We’re seeking an organized, proactive, and personable Office Manager to be the heartbeat of our operations. This individual will be the first point of contact for our company, supporting internal communication, streamlining processes, and ensuring that both clients and internal leadership have what they need to succeed. This role plays a critical part in client follow-ups, internal coordination, and even closing deals over the phone.

ABOUT THE COMPANY

At Vision Roof Services, we specialize in delivering high-quality roofing services that satisfy our clients beyond expectations. With over 30 years of experience, our team is dedicated to delivering energy-efficient, durable, and fire-resistant roofing services that stand the test of time. Our mission is to redefine the roofing industry through a relentless commitment to quality, innovation, and customer satisfaction, ensuring the utmost protection and peace of mind for our clients. Guided by core values of honesty, integrity, and excellence, we strive to foster a collaborative and supportive work environment that empowers our team members to achieve their personal, professional, and financial goals. By continually optimizing our standard operating procedures, we aim to replicate our successful business model, facilitating immediate and seamless expansion into new markets.

PERFORMANCE OBJECTIVES

• Answer and route incoming phone calls with professionalism and warmth
• Follow up with clients on proposals to ensure timely communication and deal progression
• Build and improve operational systems and internal workflows to increase efficiency
• Serve as a communication liaison for the CEO and Controller, prioritizing tasks and correspondence
• Act as the first point of contact for the company—via phone, email, and in-person interactions
• Manage calendars, appointments, and follow-up tasks as needed
• Support client relationship management by maintaining CRM notes and timely updates
• Close deals or service calls over the phone (training provided)
• Assist in day-to-day administrative duties and ensure smooth office operations

KEY COMPETENCIES

• Strong communication skills—both verbal and written
• Highly organized and detail-oriented, with the ability to prioritize tasks independently
• Comfortable making outbound calls and following up on sales or service-related proposals
• A problem-solver with a customer-first mindset
• Experience working with executives or upper management is a plus
• Proficiency in Microsoft Office and/or Google Workspace; experience with CRM systems preferred
• Proficiency working with AI platforms such as ChatGPT

EDUCATION AND EXPERIENCE

• Bachelor's Degree (Preferred)
• 3 years in an administrative or office management role
• Experience in a service-based or construction-related business is a bonus
• Must be proficient in Microsoft Office Suite (Excel, Word, PowerPoint), CRM software, and other administrative tools.

PHYSICAL REQUIREMENTS

• Periods of sitting, standing, and walking in the office

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a diverse workforce, Vision Roof Services recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to ndedios@cardoneventures.com. Already a candidate? Please connect directly with your recruiter to discuss this opportunity.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $25 - $30