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Office Manager Job – Chicago, IL

Vision Source, LP
Chicago, IL Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/5/2025

Why You’ll Love This Job

Eye Society is looking for an Office Manager! We are a small practice with 2 offices and 2 part time OD’s looking to grow. Both locations in Downtown Chicago are within walking distance from each other and a staff of about 8 employees. Pay is based on experience. We offer a wide variety of benefits which include healthcare, 401k, PTO, holiday pay. Salary starting at 55K and higher with experience and bonuses after growth goals met.

Responsibilities

Duties and Primary Function :

Conveys a customer-centric approach to customer service through leading staff performance, coaching, inspiring and developing staff to deliver unsurpassed Customer Service.

  • Work closely with ODs to ensure the highest standard of patient care
  • Monitors all aspects of practice operations, provides on the-job-training and support to team members using all core philosophies.
  • Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability.
  • Recruits and selects high caliber talent.
  • Performs duties related to product management, inventory management, and cost of goods.
  • Performs consistent staff evaluations, conducts performance management, and delivers team trainings
  • Work with and direct fellow employees to accommodate patient needs and requests.
  • Manage the employee schedule and time off request
  • Consult with patients to select appropriate products based on the needs of the individual. Actively listen and question the patient / customer regarding lifestyle to aid in proper lens and frame selection.
  • Read and interpret eyeglass and contact lens prescriptions as written by the eye care providers and follow all instructions accordingly.

Office Management

  • Scheduling and Patient Flow
  • Ensure the smooth flow of work and patients within the office.
  • Evaluate patient flow and make recommendations for improvement
  • Implement and monitor the effectiveness of physician and patient scheduling templates
  • Handle distressed or disruptive patients
  • As needed, report the need for repairs or replacement of furniture and equipment
  • Evaluate and arrange for all staff training needs. Measure the effectiveness of the training
  • Always exhibit professional demeanor with a positive enthusiastic attitude when representing the practice
  • Maintain current knowledge of healthcare issues, administrative, financial, legal and managed care
  • Set goals and objectives for professional growth. Review and revise goals annually
  • Provide input on how to improve patient care, decrease costs and increase revenues for the practice
  • Follow up on verbal and email requests in a timely manner
  • Assume other duties as assigned as needed
  • We specialize in dry eye and specialty contact lenses and need someone who is able to help grow that part of the practice too.

    Pay is based on experience starting at $55k-$65K and for growth goals will get bonuses.

    Skills & Qualifications

    Must have worked in Optometry office for 4 years or been a manager at a practice for 2 years. Hours vary depending on need must be willing to also take calls if needed.

    Website :

    Type : Full Time (Salaried)

    Salary : $55,000 - $65,000

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