What are the responsibilities and job description for the Front Desk Receptionist with Potential for Management Advancement position at Vision Source?
We are seeking a highly organized and customer-focused Front Desk Receptionist to join our team. This role is essential in creating a welcoming and efficient environment for both patients and staff. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced setting.
This position offers growth potential, with the opportunity to advance into a management role based on performance, leadership abilities, and company needs. If you are a proactive, professional, and motivated individual looking for a career path with long-term opportunities, we encourage you to apply!
Job Responsibilities
Key Responsibilities:
- Warmly welcome and assist patients, ensuring a positive first impression
- Manage appointment scheduling, patient check-in/check-out, and phone inquiries
- Verify insurance benefits, process payments, and handle invoicing
- Maintain organized and accurate patient records and office documentation
- Assist with inventory management for office and optical supplies
- Support office workflow by collaborating with doctors, technicians, and optical staff
- Train and mentor new front desk team members as needed
- Identify opportunities for process improvements and take initiative in leadership tasks
Required Skills and Qualifications
Qualifications:
- Experience in a front desk, administrative, or customer service role (healthcare or optometry preferred)
- Strong multitasking, organizational, and problem-solving skills
- Excellent verbal and written communication abilities
- Proficiency in office software and scheduling systems (EHR experience is a plus)
- A positive, team-oriented mindset with a strong work ethic
- Leadership qualities and a willingness to take on additional responsibilities
