Optical Sales Team Manager

This job description is for a full-time management position at Sandia Vision Clinic, a well-established optometry clinic in New Mexico. The role involves overseeing the optical department, which consists of 10-15 employees, and supporting both staff and patients. Here's a breakdown of key responsibilities:

Benefits:

• 401(k), dental, and health insurance.
• Paid time off.

The pay is between $20.00 to $28.00 per hour, and the role requires in-person work with an 10-hour shift with 4 day work week.
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Job Responsibilities

Key Responsibilities:

• Team Management: Manage a team of 5-10 employees in the optical department, ensuring smooth operations.
• Collaboration: Work with the office manager and leadership to implement strategies and new ideas for department improvement.
• Customer Service: Ensure timely and effective patient service, including managing their glasses orders, adjustments, and ensuring their glasses are ready for pick-up.
• Sales and Promotion: Stay informed about current sales and promotions, and actively participate in achieving sales goals.
• Optical Knowledge: Assist patients in selecting the best frames, ensuring the right fit and comfort.
• Organization: Keep the optical area clean, organized, and clutter-free. Track and follow up with patient orders.
• Training & Support: Assist in training and supporting fellow opticians, and take on various tasks as needed.

Required Skills and Qualifications

Requirements:

• Optical experience is necessary.
• ABO certification is preferred but not required.
• Excellent time management and organizational skills.
• Ability to work effectively with a team and provide leadership.
• Strong focus on customer service and patient satisfaction.