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Director of Client Services

vision
Richardson, TX Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 5/18/2025
Location
Headquarters - Richardson, TX 75080 US (Primary)
Job Title
Director of Client Services
Requisition #
DCS001
Job Type
Full-time
Category
Customer Service
Career Level
Manager
Education
Bachelor's
Travel
Job Description
The Client Service Director must have a documented history of a high level consistent performance in the areas of service, industry knowledge, technical awareness, leadership skills and project management. Additionally, the Client Service Director is required to demonstrate a Service Excellence attitude to all clients and impart that philosophy within the organization. The Client Services Director should be distinguishing themselves as a leader and a premium service provider who sets the example for the CS Team. The Service Philosophy should underscore the statement of a premium service provider. The personal objectives should give direction to that goal. Bachelors degree required. Minimum 3-5 years previous Mutual Fund/Financial Printing/Commercial Printing and Fulfillment experience. 7 years previous experience in a Client Service environment; previous supervisory & leadership experience is a must.
Job Requirements
The Client Service Director must have a documented history of a high level consistent performance in the areas of service, industry knowledge, technical awareness, leadership skills and project management. Additionally, the Client Service Director is required to demonstrate a Service Excellence attitude to all clients and impart that philosophy within the organization. The Client Services Director should be distinguishing themselves as a leader and a premium service provider who sets the example for the CS Team. The Service Philosophy should underscore the statement of a premium service provider. The personal objectives should give direction to that goal. Bachelors degree required. Minimum 3-5 years previous Mutual Fund/Financial Printing/Commercial Printing and Fulfillment experience. 7 years previous experience in a Client Service environment; previous supervisory & leadership experience is a must.

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