What are the responsibilities and job description for the Media Operations Analyst position at Visionaire Partners?
Sr. Analyst - Media Operations
Excellent opportunity to capitalize on your career with a well established company and industry leaders.
You will be joining a team primarily focused on supporting our self-service portal that our suppliers and our internal users utilize.
RESPONSIBILITIES:
- Review incoming tickets and Slack messages from end users to identify issues on the portal.
- Conduct thorough audits of the portal through quality assurance processes to identify potential problems.
- Maintain consistent follow-up to ensure timely resolution of identified issues.
- While no direct website fixes are required, collaborate with the appropriate team to address and resolve issues.
- Apply logical reasoning and problem-solving skills to identify root causes.
- Communicate effectively with stakeholders via email, Slack, or video conferencing.
- Escalate issues as necessary to ensure prompt resolution.
This is 9 month contract opportunity. You must live in Atlanta but will have the option to work remotely or you can go into our office. This is a tremendous opportunity to be part of a large organization that believes in promoting talent from within. They are well-funded and willing to invest in the most cutting-edge technology and trends! This is a fantastic role that will advance your career! Enjoy a casual dress code, collaborative and high-energy team members.
Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouses/domestic partners, and dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short and long term disability, critical illness, hospital indemnity, accident coverage, and both Medical and Dependent Care Flexible Spending Accounts.
REQUIRED SKILLS:
- 3 years as an Analyst or Senior Analyst or Project Coordinator/Manager or Operations Support Analyst
- Backend Media Experience - Activations or Earned or SEO or Paid Media or worked for a Media company
- Experience running a project from inception to completion
- Intermediate Excel skills (pivot tables, charts, graphs, formulas, exporting, VLOOKUPS, etc)
- Strong organizational and customer service skills
- Influential; practices in negotiating with others in ways that result in mutually beneficial outcomes
- Solution oriented and professional attitude and approach to work
- Effective communication skills to influence and collaborate with external stakeholders and vendor teams.
- Bachelor's Degree in related field
Must be eligible to work in the US without Visa sponsorship or transfer.
