What are the responsibilities and job description for the Sales Manager position at Visionary Automotive Group?
Jaguar Land Rover of Arrowhead is Looking for a Sales Manager to Join our Winning team! With a fast paced atmosphere, and a fast growing store - we are looking for the right fit! We are looking for a Sales Manager who can keep up with the pace, and lead the team to make it to the #1 Spot. We are huge on traffic Management and looking for someone who brings Savvy phone skills to the table, as well as someone who is capable / able of closing car deals...We are located Right in the heart of the Glendale / Peoria border, which is one of the fastest growing Metropolitan markets in the U.S.The Sales Manager manages the activities of all sales staff ensuring sales targets and customer service levels are achieved! We are in our Luxury Complex, that we own- which is next to our new stores that just opened... Our BMW store, and also our Volvo store which is next door. We are looking for a Special Fit! This Sales Manager is responsible for training, cross-training, and development of all sales staff. If you have been the top salesperson and has been passed up for promotion, or you are a desking Internet Sales Manager, we would like to chat with you!Essential Functions and DutiesSales Process ManagementEnsure vehicle sales goals are attained by holding Sales Representatives accountable to Arrowhead BMW's sales process and customer experience.Manage daily activity of the sales staff using the daily work plan in CRM (Dealersocket), CDK, And C-It-Now, and V-auto to ensure sales volume and productivity goals are met.Ensure salespeople are engaging directly with the customer. When there isn't enough sales coverage, engages directly with customer themselves.Walk lot everyday with sales team to ensure knowledge of vehicle pricing and excellent condition of inventory, advertising, banners and area grounds.Sales Staff Recruiting, Training and DevelopmentTrain sales staff daily using meeting-in-a-box, role-play, storyboards, product demonstrations and product quizzes to ensure all are well versed in the sales process and manufacturer product knowledge.Develop effective sales staff by communicating expected performance standards, monitoring performance, identifying development needs, coaching and mentoring.Customer EngagementEnsure all customers greeted promptly in a professionally and friendly manner.Address and resolve customer concerns promptly and professionally.Assist Sales Representatives with customers when needed in order to ensure sale of vehicle.Remain aware of all customers on lot and ensure their customer buying experience is progressing as expected.Track ad sourcing by communicating with customers to identify what brought them to the store.Other duties as assigned.Constructively communicate with other dealership personnel as required to satisfy customer needs.Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.Maintain personal grooming, hygiene, and uniform standards according to departmental policies.Arrive at work, take breaks, and depart work at the times designated by management.Attend meetings and trainings as scheduled.Requirements
- High school graduate or equivalent
- 18 years or older
- Possess an acceptable driving record and valid driver's license in state of residence
- A criminal history background check will be conducted prior to beginning employment
- Clear pre-employment drug screen
