What are the responsibilities and job description for the Remote: ServiceNow Legal Service Delivery Architect position at Visionary Innovative Technology Solutions LLC?
Role : ServiceNow Legal Service Delivery Architect
Location : Chicago, IL (remote)
Duration : 6 Month
Job Description :
Must Have Experience :
Good Understanding about Legal Request and Legal Matter Management
Good to have knowledge about legal simple contracts
Hands on Experience in Legal Counsel workspace
Experience in development of portal / ESC development
Good knowledge About Practice Area applications
Good Experience of Legal Process, how the Legal request will be promoted to Legal Matter
Good Understanding of relation between intake forms, Practice area and category
Good Experience in Configuring Legal Now Mobile
Should have the experience of creating Reports & Dashboard, using indicators
Good Experience in scripting : Business Rules, Client Scripts, UI Actions, UI Pages, Access Control, etc.
Good experience in configuring the Assignment Rules
Hands on experience in configuring Flow designer for Process automation
Good understanding in Legal matter task management, Artifacts.
Hands on experience in implementing legal matter template.
Hands on experience in email client configurations.
Good to have knowledge about contract management
Good to have knowledge in integration of LSD with cross platforms
Good experience in configuring SLA's and Approvals
Hands on experience in configuring knowledge base for legal service delivery.
Good to have Experience :
Good understanding of data architecture, use / re-use data in core ServiceNow tables and data pulled from enterprise repositories for solution design
Be able create detailed solution design document and explain various aspects of solution architecture and related artifacts
Expertise in designing API based integrations using Spokes and REST messages including configuring various modes of authentication.
Should be hands on for creating POCs, installing plugins and configuring products for new feature assessment and business demonstrations
Familiar with scripting technology such as JavaScript, Angular JS, and Jelly.
Experience of custom applications development
Experience in working on Performance Analytics
Design and modification of ServiceNow Service Portal.
Domain Separation and designing the Process and data flow within various domains
Knowledge of LDAP / Active Directory / SSO.
Review existing set up and provide best practice recommendations in line with the OEM
Monitor health, usage, and compliance of ServiceNow systems.
Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
Experience with HTML coding and Jelly script strongly preferred.
Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.) Excellent collaboration skills including analysis, brainstorming, communication, teamwork.
Self-starter and innovator.
Academic and Professional Experience
Professional
10 years of relevant development experience with ServiceNow required. At least 4 years in a role of ServiceNow Technical Architect .
2 years of experience in working in Legal Service Delivery
Certification as ServiceNow System certified administration
At least 2 main line certifications
Legal Service Delivery – Accreditation is a must
ITIL Foundations certification is preferred.
Bachelor’s degree or equivalent combination of education and experience.
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