What are the responsibilities and job description for the IT Incident Manager Network Operations Center (NOC) position at Visionary Technology Consultants?
Job Description
Job Description
Job Summary :
The NOC Manager is responsible for overseeing the operations of the Network Operations Center to ensure high availability, reliability, and performance of IT infrastructure and network systems. This role involves managing a team of NOC engineers and technicians, monitoring network performance, troubleshooting issues, and implementing best practices for operational efficiency. The NOC Manager will also collaborate with internal and external stakeholders to drive improvements and meet organizational goals.
Key Responsibilities :
Team Leadership and Management :
- Recruit, train, and supervise a team of NOC engineers and technicians.
- Develop work schedules, ensure appropriate staffing levels, and provide performance evaluations.
- Foster a culture of accountability, collaboration, and continuous improvement.
Network Monitoring and Incident Management :
Operational Efficiency :
Collaboration and Communication :
Strategic Planning and Development :
Qualifications :
Preferred Qualifications :
Work Environment :
Company Description
Visionary Technology Consultants (VTC) is a Minority and Service Disabled Veteran Owned Small Business (SDVOSB). We provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Our proven solutions have enabled our customers to keep pace with the rapid evolutions in technology and maximize their people and product investments. Our distinctive approaches respond to the challenges faced by all organizations to improve operational efficiency while minimizing operating costs continually.
Company Description
Visionary Technology Consultants (VTC) is a Minority and Service Disabled Veteran Owned Small Business (SDVOSB). We provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Our proven solutions have enabled our customers to keep pace with the rapid evolutions in technology and maximize their people and product investments. Our distinctive approaches respond to the challenges faced by all organizations to improve operational efficiency while minimizing operating costs continually.
