What are the responsibilities and job description for the Computer Operator - Cisco position at Visionsoft International?
Job Details
Computer Operator
Clemson, SC - Onsite
12 Months
NIGHT SHIFT POSITION HOURS ARE 6PM- 6AM THIS INCLUDES WEEKENDS AND HOLIDAYS
This is 100% ONSITE - NO REMOTE WORK.
SCOPE OF THE PROJECT:
THIS WILL BE A ONE-YEAR CONTRACT WORKING AT THE CLEMSON UNIVERSITY INFORMATION TECHNOLOGY CENTER WITH THE POSSIBILITY OF EXTENDING 36-MONTHS.
DAILY DUTIES / RESPONSIBILITIES:
CONTROL NETWORK AND SYSTEM PROCESSING. RESPONDS TO CUSTOMER INQUIRIES AND ALERTS VIA EMAILS, INCOMING CALLS, AND WALK-INS. CONDUCTS ROUTINE INSPECTIONS ON EQUIPMENT AND REPORTS ANY ABNORMALITIES. OTHER OPERATIONAL DUTIES AS ASSIGNED SUCH AS MEETINGS, PROJECT WORK, ADMINISTRATION AND FACILITIES REQUIREMENTS.
CONFIGURE NETWORK AND SYSTEM RESOURCES, AND MAINTAIN CORRESPONDING SYSTEM RECORDS AND DOCUMENTATION. PROVIDES TIER II SUPPORT AS PER SME AGREEMENTS. PERFORMS PERIODIC MAINTENANCE AND MONITORING OF COMPUTER SYSTEMS. PERFORMS PRE-CONFIGURED PORT ACTIVATIONS ON NETWORK SWITCHES. ASSIST WITH IMPLEMENTING NETWORK AUTOMATION TOOLS.
PREPARES AND REVIEWS DOCUMENTATION FOR USE IN OPERATIONS FOR TRAINING AND KNOWLEDGE BASE. PARTICIPATES IN TRAINING AND CROSS TRAINING FOR THE TIER II. . PROVIDES CUSTOMER SERVICE FOR ALL INFORMATION AND/OR TELECOMMUNICATION NETWORK SYSTEMS SUPPORT AREAS.
REQUIRED SKILLS:
MONITORING TOOLS (SPLUNK, SOLARWINDS, CISCO ISE, CISCO CATALYST)
PYTHON SCRIPTING
ROUTING PROTOCOLS (I.E. BGP, OSPF)
PALO ALTO FIREWALL CONFIGURATION
CISCO WIRELESS TROUBLESHOOTING
CISCO MERAKI CONFIGURATION
DNS CONFIGURATION
IP NETWORK TROUBLESHOOTING
LINUX SERVER BATCH SCRIPTING
TECHNICAL WRITING EXPERIENCE
PREFERRED SKILLS:
LEADERSHIP SKILLS
STRONG CUSTOMER SERVICE
SELF-MANAGEMENT
WEB PROGRAMMING
REQUIRED EDUCATION:
HIGH SCHOOL DIPLOMA OR EQUIVALENT
