Optometric Assistant

Summary :

The Clinical Specialist / Optometric Assistant is primarily responsible for helping ensure a great patient experience by preparing the patient for onsite and / or remote examination, completing pre-exam diagnostic tests, and explaining each step of the process. The Clinical Specialist acts as a liaison between our patients and Optometrists and participates in the initial steps of a patient journey.

Pay Class : Full Time

Pay Rate : $18 to $27 per hour

Essential Responsibilities :

• Completing patient registration, gathering and submitting pertinent patient information including Medical History and Ocular Health data into EMR.
• Assist onsite doctor with patient care and eye examinations. Clearly explain the preliminary testing process to patients, administer each preliminary test and accurately document the results in EMR.
• For patients with remote appointments, the Clinical Specialist will be required to assist patients through the remote eye exam process including, but not limited to :

Pre-testing and specialty testing and accurately documenting results in EMR

Education / Experience :

One (1) year of related experience

Optical or Healthcare background preferred

Medical office / business professionalism required

HS diploma, GED or equivalent related job experience

Training provided

Behavioral Characteristics :

Essential Responsibilities related to Physical Demands / Work Environment :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodates may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to sit, stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and / or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers, and machines).

Activity

Amount of Time

None

Under 1 / 3

1 / 3 to 2 / 3

Over 2 / 3

Stand

Walk

Use hands to finger, handle, or feel

Reach with Hands and Arms

Climb or balance

Stoop, kneel, crouch, or crawl

Talk or hear

Close Vision (clear vision at 20" or less)

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program.

Visionworks is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law .

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. As required by changing business needs, complete additional essential responsibilities as identified and assigned.

Union Position Compensation : Position provides competitive pay and benefits. Specific terms are set forth in the Company's collective bargaining agreement with a minimum pay rate of $18 per hour plus incentive. Starting pay may vary based on experience to a maximum of $27 per hour. Incentive pay, wage upgrades, and overtime opportunities also available.

Salary : $18 - $27