Convention Sales & Services Intern

What’s extraordinary about this job:

This is a great opportunity to start or continue a career in hospitality. Whether your interests lean more towards planning and servicing events, towards sales, or towards general admin work, this position will expose you to all the ins and outs of the business. 

The role provides administrative, clerical and organizational support for the conventions team. The sales team is responsible for promoting and booking Seattle and the region as a convention and meeting destination, while Services is the direct point of contact for meeting and convention clients, providing destination services, and conducting planning visits for upcoming confirmed meetings and conventions.

This position is a 3–6-month internship with the opportunity to transition into full-time based on performance and business needs.

This position is expected to be 100% in person.

What you’ll do:

·        Provide administrative sales and services support for the conventions team to include organizing, typing, copying, collating and filing materials.

·        Enter, process, and distribute leads in Visit Seattle’s CRM.

·        Assemble and deliver customer gifts.

·        Coordinate appointments and itineraries for site inspections, planning visits and other schedules.

·        Manage room block commitment responses and help prepare bids.

·        Preparation of correspondence and reports as directed by the conventions team.

·        Assist with other projects and tasks related to booking and servicing meetings.

What you’ll get out of it:

·        By supporting our conventions team with upcoming events, you will learn all the extraordinary ways Seattle is an ideal destination for meetings and conventions, and how to share all that Seattle offers in order to meet the needs of the meeting planner. 

·        Tour key facilities and hotels in downtown Seattle.

·        Meet clients and see site and planning visits in action.

·        Learn how all the departments of Visit Seattle work together to make the magic happen.

Who you are:

·        Positive, “can-do” attitude and professional demeanor.

·        Be able to work onsite. This position is not available for remote work.

·        Ability to be flexible, nimble and display incredible adaptability to changing needs.

·        Strong service approach and shows finesse with both internal and external customers.

·        Able to work efficiently and accurately with minimal supervision.

·        Excellent verbal and written communication skills.

·        Demonstrated ability to multi-task and maintain organization.

·        Proficiency in Microsoft applications, particularly Word, Excel and Outlook

·        Must be able to speak, read, write and understand the primary language, English, used in the workplace

What Your Benefits Are:

·        Hourly wage: $23.50

·        Paid Sick and Safe Time (PSST)

·        You’ll receive a company-provided ORCA card and subsidized parking in the Tower parking garage (restrictions apply).

·        Monthly cell phone reimbursement

Who We Are: 

The Visit Seattle team knows and loves Seattle. By promoting our city for travel and tourism, we helped bring 38 million annual visitors in 2023 who spent $8.2 billion in Seattle and King County. The economic power of travel and tourism supported nearly 65,000 Seattle area jobs and contributed $790 million in annual state and local tax revenue. Visit visitseattle.org.

Beyond our sales and marketing vision, you'll appreciate our culture. Visit Seattle has a fun, inclusive culture where everyone is welcome and encouraged to be their authentic selves. We aspire to be as diverse as the city we represent and to honor the unique perspectives of the communities we serve, intertwining them in everything we do. Kindness, respect, and accountability serve as guiding principles for our team at every level. Here, your voice will be heard, and opinions respected as we move toward a more inclusive world together.

We are grounded and guided in our work together by our Values:

• INCLUSION: We value a safe environment where diversity and lived experiences are embraced, authentic vulnerability is encouraged, and active empathy is practiced.   
• IMPACT: We value the idea of building a legacy that starts today, by committing to being mindful, helpful, and dedicated to a positive ripple effect that we create. 
• COMMITMENT: We value a community where growing, celebrating and embracing each other for a greater future is encouraged, and an appreciation for sacrifice, grit, integrity, and the passion for conquering the unknown is well recognized. 
• EXCELLENCE: We value having pride and passion in the work that we do by committing to always giving it our all and celebrating success in both the big and small tasks.

 Equal Opportunity Employment

Visit Seattle is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Visit Seattle’s leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.