What are the responsibilities and job description for the Customer Service Specialist position at Visiting Ancillary Services?
Our mission here at Visiting Ancillary Services(VAS) is to be the premier provider of ancillary services to the long-term care industry and to provide the highest quality low-cost services to our neighborhood clinics.
Visiting Ancillary Services was founded in April 2010, as a 501(c) 3 Non-Profit Charity, and we provide full-service programs to over 120 facilities. We deliver the finest outreach programs to residents, and we believe each resident should leave us with a smile and a happy demeanor.
What we're looking for:
The ideal team members are those dedicated individuals who constantly strive for excellence and continuous improvement and who consistently focus on solutions to overcome obstacles. This is achieved by following the VAS values: Integrity/Ethics, Service to Others, Honesty, Compassion and Professionalism.
Customer Service Specialist: This position will support both the Billing/Accounting Departments
The ideal team members are those dedicated individuals who constantly strive for excellence and continuous improvement and who consistently focus on solutions to overcome obstacles. This is achieved by following the VAS values: Integrity/Ethics, Service to Others, Honesty, Compassion and Professionalism.
Customer Service Specialist: This position will support both the Billing/Accounting Departments
Major Duties & Responsibilities: Billing
- Obtaining pre-authorizations as required
- Ensures accurate billing, timely submission of electronic and/or paper claims
- Monitors claim status, researches rejection and denials
- Follow up on delinquent claims and past due invoices
- Experience with Denticon is a plus.
Major Duties & Responsibilities: Accounting
- Validates timesheets to ensure accuracy and makes corrections as needed
- Tracks mileage, sick/vacation time
- Ensures Time Off Request Vouchers have been approved
- Tracks/Monitors company vehicle usage and maintenance
- Experience with QuickBooks Desktop is a plus
- Other duties as assigned
Experience:
The ideal team member will have the following:
The ideal team member will have the following:
- Exceptional communication skills(Written and Verbal)
- Strong analytical and problem-solving skills
- Must be able to prioritize, organize work, manage time, work unsupervised
- Keen sense of urgency and attention to details
- Punctual
Another benefit of working for a non-profit: You may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program(PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full-time for nonprofits to have their outstanding debt forgiven.
Salary : $21
