Client Care Manager-Jenkintown

Client Care Manager – Jenkintown, PA 19046 Are you looking to make a difference in people's lives? Are you flexible? Are you looking to have some thing that creates moments of satisfaction every day? If yes- then look no further. Visiting Angels is a private, non-medical home care agency seeking an organized, efficient, and friendly individual to join our team as Client Care Manager As Client Care Scheduling Manager, you will be responsible for creating and implementing the care schedules of our senior clients. Our Angel caregivers provide meaningful assistance for seniors in their home, and as Client Case Manager, you will assign appropriate caregivers and monitor their success. Benefits : Competitive salary based on experience ("Pay for performance" culture with quarterly bonuses) PTO Healthcare benefit Flexible Savings Plan On-call pay In this role you will : Participate in initial and ongoing client and caregiver scheduling Staff cases matched by clients' needs, caregivers' skills, experience, availability, and personality. Schedule, participate, and document home visits, collecting client feedback on caregiver performance of duties. Address problems, as required. Collaborate with Wellness Team Supervisor to review Plan of Care in accordance with client needs and wishes; support facilitation of updates as warranted Evaluate client and employee satisfaction to effectively resolve complaints and incidents Recognize and reward good job performance and promote caregiver recognition Escalate disciplinary action to the Client Care Coordinator Manager Maintain positive relationships with clients and referral sources Perform on-call evening and weekend duties, as directed Perform other functions as deemed appropriate by the management team Ready to start your rewarding career? Apply to Visiting Angels today! Requirements : Associate Degree in a healthcare-related field and two years of supervisory experience in home care is preferred. Proficiency with Microsoft Office applications, scheduling systems, and other healthcare industry-related software Excellent communication skills and professionalism at all times Detail-oriented team player Ability to multitask, work under pressure and problem solve Strong commitment to client service excellence and ability to generate goodwill for Visiting Angels with our staff, client, their families, and referral sources Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations. Ability to plan, organize, prioritize, delegate and accurately complete work activities within deadlines while managing interruptions. Apply today to join our home care team! This position is open at our office in Jenkintown, PA. We are located at 1250 Greenwood Ave, #1, Jenkintown, PA 19046. Please call us at (215) 938-7201 to learn more! ALL APPLICANTS MUST BE ABLE TO PROVIDE PROOF OF VACCINATION. Powered by JazzHR