Office Manager + Scheduler

Visiting Angels Tracy -

• Perform general office duties, including but not limited to, word processing, filing, reception and telephone services.
• Process applications and check references. Conduct criminal background checks for potential employees.
• Schedule interviews for potential employees with appropriate supervisor. Ensure TB tests are obtained upon hire and annual testing records maintained.
• Maintain computer schedules and ensure timely data entry for clients and caregivers.
• Enter and maintain client and caregiver information into the database.
• Answer the telephone and greet the public.
• Be dependable : arrive on time and complete assigned tasks with minimal supervision.
• Help conduct new caregiver staff orientation.
• Monitor telephony logs on a daily basis, making appropriate corrections to the system to facilitate accurate processing of payroll and billing.
• Generate timely reports on caregiver supply and demand for direct supervisor.
• Communicate and reinforce Visiting Angels’ policies and procedures.
• Communicate and refer appropriate matters to the Office Manager for direction.
• Participate in 90-day, annual evaluations and performance improvement plans for the caregiver team.
• Maintain positive relationships with clients and their families, prospective clients, caregivers, prospective employees, fellow team members and referral sources.
• Maintain absolute confidentiality of all information pertaining to employees, clients and client’s families.
• Demonstrate dependability and reliability.
• Maintain professionalism; provide support and encouragement to the caregiver team.
• Maintain regular, predictable attendance.
• Perform other functions as deemed appropriate by the management team.