What are the responsibilities and job description for the Operations Manager - Home Care position at Visiting Angels?
Visiting Angels, part of The Avery Group located in Scottsdale, AZ, is a premier non-medical home care company dedicated to providing compassionate care and exceptional service. We match clients with caregivers to assist with hygiene support, meal prep, housekeeping, companionship, and more.
We’re looking for a hands-on, community-driven Operations Manager to lead our agency. This role requires strong leadership, strategic thinking, and a firm but fair management approach. You’ll oversee daily operations, manage a dynamic team, drive business growth, and ensure high satisfaction for clients, caregivers, and referral partners.
Key Responsibilities:
- Oversee agency operations while ensuring compliance with state licensure
- Manage and develop a high-performing team
- Conduct client assessments & coordinate care plans
- Recruit, onboard, and retain top caregiving talent
- Drive business growth through marketing and referral partnerships
- Maintain operational efficiency and financial oversight
- Build strong relationships within the community
- Ensure high customer satisfaction among clients, caregivers, and partners
Who You Are:
- Proven leader with strong management skills (5 years of experience preferred)
- Community-focused with a passion for business development
- Excellent communicator—genuine, firm, and fair
- Strategic thinker with strong problem-solving abilities
- Proficient in Windows, scheduling systems, and business operations
This is a high-impact, engaged leadership role—you’ll be managing a dynamic team, maintaining a strong office presence, and actively engaging in the community to build relationships and drive growth and success of Visiting Angels.
Ready to lead and grow with us? Apply today!
