What are the responsibilities and job description for the Scheduler position at Visiting Angels?
Visiting Angels of Spartanburg is hiring a friendly Scheduler to join our Front Office team!
We’re seeking an up-beat, compassionate, and professional person to join our office team as a full-time Scheduler.
As the Scheduler you will be responsible for providing excellent customer services and assisting in all essential functions of our office.
Responsibilities:
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We’re seeking an up-beat, compassionate, and professional person to join our office team as a full-time Scheduler.
As the Scheduler you will be responsible for providing excellent customer services and assisting in all essential functions of our office.
Responsibilities:
- Schedule customers with their respective caregiver
- Answer the telephone and greet thepublic
- Supportall staff in routine and as-neededfunctions
- Prepares packets and folders to support office functions
- Organize and maintain file systems in compliance with policies and regulations
- Maintain absolute confidentiality of all information pertaining to employees, clients, and client’s family members
- Perform general clerical duties – prepare correspondence, copying, filing, scanning, uploading, shredding and distribution and timely copying and filing of appropriate caregiver and client documentation
- Take leads of prospective clients and input leads into lead management system.
- Rotation of on call duties
- Ability to multi-task effectively, prioritize tasks and perform timely in a highly demanding environment
- Strong organizational skills and attention to detail
- Ability to take initiative, work independently, and make decisions without being instructed by management
- Knowledge of office practices, procedures, machines, and other equipment
- Proficiency with Microsoft Office (Word, Excel and Outlook) applications and ability to learn new software
- Ability to effectively communicate (in person, by email, and by telephone) with staff, clients, family members, vendors and visitors; good interpersonal relations
- Ability to work professionally in an office atmosphere
- Previous Scheduler experience required
- The Scheduler position is open at our Duncan office, located at 609 E Main St, Duncan, SC 29334
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