Patient Access Nurse

Patient Access Nurse

Full Time, Days

Why work as a Patient Access Nurse at Visiting Nurse and Hospice for Vermont and New Hampshire?

• You really get to know your patients and become an integral part of their care team.
• You are provided broad independence but are also part of a cohesive patient-care team.
• You get to be an important part of the community where you live.
• You have a work/life balance that can match the flexibility you need.

Benefits include:

• Employee Referral Bonuses
• Online LinkedIn Learning
• Extensive health, dental, and lifestyle benefits that come with being part of the renowned Dartmouth Health system

Locations:

• White River Junction, VT

Visiting Nurse and Hospice for VT & NH covers more than 70 towns delivering superior nursing, rehabilitation, hospice, and personal care services with proven effectiveness, integrity, and compassion. Our only goal is to help the people in our communities. When you join Visiting Nurse and Hospice for VT & NH, you’ll become part of a dedicated team delivering outstanding home health and hospice services that enrich the lives of the people we serve.

The Patient Access Nurse at VNH ensures an accurate and timely referral process and insurance verification for services is carried out, schedules all patient admissions, evaluations and routine appointments, and acts as the initial point of contact for inquiries regarding the team from patients, families, staff and other customers.

The Patient Access Nurse:

• Verifies patient insurance.
• Reviews referral documents to apply clinical expertise to determine ability to admit/resume care in consideration of patient’s individual clinical needs, coverage criteria, and appropriateness for care at home.
• Collaborates with clinical team for timely resolution of referral questions and concerns.
• Monitors recertification/reassessment process to facilitate continued treatment.
• Responds to patient and provider questions regarding the insurance process.
• Maintains working knowledge of home health regulations and requirements for services.
• Assists with various audits and compliance requirements.
• Maintains proficiency in Medicare referral and coding regulations.
• Identifies and routes financial assistance needs to the Financial Counseling team.
• Serves as a communication liaison between the care team and the patient, including calls, electronic messages, and paperwork and fax transmissions from patients, pharmacies and other providers, to ensure a timely response.
• Coordinates electronic messages, including obtaining additional pertinent information from the patient as well as answering items prior to sending to care team.
• Manages providers' daily schedule of patient appointments, working closely with the rest of the care team to adjust as needed for optimum patient care.
• Educates patients about our workflows and process of referrals or other services we provide.
• Maintains workflows including: incoming referrals, scheduling and quality work queues.

Minimum Qualifications:

• Graduate of an accredited LPN/LVN program.
• Active LPN in both Vermont and New Hampshire or one compact.
• Minimum of 2 years in a healthcare setting, home health and/or hospice experience preferred.
• Scheduling experience strongly preferred.

Compensation:

• Minimum Pay: $27.13
• Maximum Pay: $42.05

We would love to meet you and tell you more about this engaging and fulfilling part of our healthcare delivery system. Our Hiring Managers can explain the different roles, our service area, the unique aspects of home and hospice care, and the many benefits we can offer your career and personal life.

Visiting Nurse and Hospice for Vermont and New Hampshire (VNH) will never require candidates to provide personally identifying information such as social security number, date of birth, street address, or banking information in order to submit an application for employment. Identifying information will only be requested after an offer of employment has been extended and accepted, for the purposes of security screening and onboarding. If you experience a request for your personal information prior to acceptance of an offer of employment, please contact VNH’s Human Resources Department immediately at 888.300.8853 or EmailHR@vnhcare.org.

As part of Dartmouth Health, Visiting Nurse and Hospice for VT & NH is an equal-opportunity employer.