What are the responsibilities and job description for the HR Operations Process Improvement Manager position at Visiting Nurse Association Health Group?
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HR Operations Process Improvement Manager
At VNA Health Group, we pride ourselves on a rich history of delivering compassionate, innovative care. As we look towards the future, we’re committed to driving transformation in healthcare operations. We are seeking an experienced HR Operations Process Improvement Manager to help us refine and elevate our HR and Payroll systems, ensuring we continue to lead in efficiency, compliance, and employee satisfaction. If you're passionate about process improvement, technology, and making an impact in the healthcare sector, we want you to join our dynamic HR Operations team.
As the HR Operations Process Improvement Manager, you’ll play a pivotal role in driving our efforts to streamline and enhance HR and Payroll functions. You will be responsible for identifying opportunities for process improvements, leveraging cutting-edge technologies like AI tools and automation, and collaborating across teams to ensure the efficiency and compliance of our systems. You will directly influence the payroll processing for over 2,000 employees, ensuring accuracy, regulatory compliance, and timeliness.
You’ll also have the opportunity to shape change management initiatives, mentor a dedicated payroll team, and lead integration projects to optimize the ADP Workforce Now platform.
Key Responsibilities
Process Improvement & Change Management
#INDVNA
VNA Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
HR Operations Process Improvement Manager
At VNA Health Group, we pride ourselves on a rich history of delivering compassionate, innovative care. As we look towards the future, we’re committed to driving transformation in healthcare operations. We are seeking an experienced HR Operations Process Improvement Manager to help us refine and elevate our HR and Payroll systems, ensuring we continue to lead in efficiency, compliance, and employee satisfaction. If you're passionate about process improvement, technology, and making an impact in the healthcare sector, we want you to join our dynamic HR Operations team.
As the HR Operations Process Improvement Manager, you’ll play a pivotal role in driving our efforts to streamline and enhance HR and Payroll functions. You will be responsible for identifying opportunities for process improvements, leveraging cutting-edge technologies like AI tools and automation, and collaborating across teams to ensure the efficiency and compliance of our systems. You will directly influence the payroll processing for over 2,000 employees, ensuring accuracy, regulatory compliance, and timeliness.
You’ll also have the opportunity to shape change management initiatives, mentor a dedicated payroll team, and lead integration projects to optimize the ADP Workforce Now platform.
Key Responsibilities
Process Improvement & Change Management
- Lead initiatives to enhance HR processes, leveraging technology, automation, and best practices.
- Collaborate with HR, Finance, and IT teams to develop solutions that align with business goals and increase operational efficiency.
- Drive change management strategies to ensure successful adoption of new processes and systems.
- Implement innovative AI tools to automate payroll, HRIS, and compliance functions, improving efficiency and reducing errors.
- Oversee end-to-end payroll processing for over 2,000 employees, ensuring compliance with federal, state, and local laws.
- Manage and mentor the payroll team, offering guidance, training, and performance evaluations to foster growth and development.
- Resolve complex payroll discrepancies and ensure that salary, vacation, and benefits processing is accurate and timely.
- Prepare, reconcile, and remit tax forms and ensure adherence to payroll best practices.
- Manage the use of ADP Workforce Now, ensuring optimal configuration and data management.
- Spearhead the integration of AI tools to automate HRIS processes such as time tracking, benefits administration, and reporting.
- Develop actionable reports and dashboards to track payroll metrics and optimize decision-making.
- Develop and maintain policies, procedures, and internal controls to ensure payroll accuracy and minimize risk.
- Conduct regular audits to ensure data integrity and regulatory compliance, particularly within the healthcare sector.
- Stay current with payroll regulations in the healthcare industry and drive the organization’s compliance strategy.
- Apply your expertise in healthcare-specific payroll requirements, including union agreements, per diem employees, overtime rules, and shift differentials.
- Navigate complexities related to home health agency payroll and ensure regulatory compliance.
- Bachelor’s degree in Human Resources, Finance, Business Administration, or a related field.
- 5-7 years of experience in payroll management, with at least 3 years in a leadership role.
- Strong experience processing payroll for 2,000 employees across multiple FEINs.
- Experience in the healthcare or home health agency sector is highly preferred.
- Expert-level proficiency in ADP Workforce Now.
- Experience in integrating AI tools for payroll and HRIS functions.
- Advanced Excel skills for data analysis and reporting.
- Lean Six Sigma certification or experience is a plus.
- Proven track record of managing and mentoring a payroll team.
- Strong problem-solving and continuous improvement mindset.
- Excellent communication and interpersonal skills with the ability to collaborate effectively across departments.
- Ability to influence and drive organizational change to enhance HR operations.
- Certified Payroll Professional (CPP) or similar credential.
- Familiarity with home health-specific payroll regulations (e.g., EVV requirements).
- A Proud Past Join a trusted leader in home healthcare, making a difference in the lives of our patients.
- A Compelling Future Be part of an innovative organization that is embracing technology to improve care and operations.
- Impactful Work Lead initiatives that directly impact the efficiency and effectiveness of our HR and payroll functions, ensuring that our employees are paid accurately and on time.
- Collaboration Work closely with teams across HR, IT, Finance, and more, all committed to improving our services and processes.
- Hybrid work environment with flexibility.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
#INDVNA
VNA Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
