What are the responsibilities and job description for the Patient Services Coordinator- 32 hours- Monday - Thursday position at Visiting Nurse Association of Boston & Affiliates?
VNA Care is seeking a Monday - Thursday Patient Service Coordinator for our Worcester office. Hybrid schedule.
Patient Service Coordinator: Provides administrative support to clinical teams maintaining operational flow and ensuring exemplary customer service.
Hours: Monday - Friday 7a-3:30p
- Responsibilities:
- Completes daily updates to patient and clinician schedules
- Performs regular scheduling duties to maintain the EMR system such as automatic scheduler, recertification identification and maintenance
- Communicates with patients and responds to patient inquiries regarding their home care and/or hospice services
- Communicates with field staff
- Participates in weekend/holiday on-call rotation
Experience:
- Minimum 1 year experience in a health care setting
- Working knowledge of and proficiency utilizing medical terminology
- Excellent computer skills using Microsoft software (Access, Excel, PowerPoint, Word)
- Excellent communication and interpersonal skills required
- Ability to multi-task in a fast paced environment
