HOMEMAKER/TEAM ASSISTANT

Description

JOB SUMMARY 

Perform delegated homemaking duties for patient/clients in their home or other designated facility. Under the general direction of the Clinical & Staff Development Manager and the direct supervision of the Registered Nurse and within established policies and procedures. Assist Private Duty Manager as needed with administrative office tasks. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform homemaking duties for patient/clients in their home or other designated facility including light housekeeping, light food shopping, errands, pick up medications from pharmacy and meal preparation.
• Report and document patient/client’s needs and responses to the appropriate Case Manager and/or Manager. Report patient/client’s change in condition or situations immediately.
• Adheres to patient/client Homemaker care plan as set up by the primary nurse/therapist while maintaining a healthy, safe environment.
• Provide non-personal care while promoting client/patient dignity and provide a calm, supportive and therapeutic environment for client/patients and their families.
• Provide excellent customer service to patients/clients.
• Utilize supplies and equipment in a cost-effective manner.
• Document adequately to ensure prevention of write-offs.
• Refer questions regarding costs of care or insurance coverage to appropriate Case Manager or Clinical Manager.
• Clean office a couple times a week including emptying trash, vacuuming, disinfecting surfaces, and cleaning bathrooms. 
• Assist Private Duty Manager as needed with the following;
• Maintaining Private Duty wait list. Updating this wait list monthly, calling to still determine need and sending letters out to clients with a status update.
• Supervisory visits that are due every six months and as needed or requested by clients. Visit clients in their home, review the supervisory questions, and document correctly in the client chart under Supervisory Visit. 
• Yearly redeterminations for clients when their grant program is due to expire. Visit client and fill out appropriate application with them, gather income information, have client sign, date, and return completed application to the Private Duty Manager. 
• Filling out and mailing approval letters to clients after state redetermination is complete and received in the mail. 
• Make copies of Private Duty paperwork and assemble Private Duty admission folders.
• Private Duty Homemaker admissions. Visit with client to determine needs and qualification, perform a safety check on the home environment, and create a care plan with the client. Enter client into My Unity as a new patient.
• Managing and sending out HHA and Homemaker daily schedules and filling openings or moving cancellations, particularly when Private Duty Manager is out of the office.
• Private Duty Quarterly state reporting excel sheets.
• Homemaker missed visit forms.
• All other tasks upon request.
• Perform other duties as assigned.
• Adhere to guidelines that prohibit the following tasks from being performed in this role including:  
• Heavy seasonal house cleaning such as washing floors, curtains, woodwork;
• The family wash or ironing;
• Dressmaking or tailoring;
• Lending or borrowing money or handling of any family business affairs;
• Administration of medications;
• Give personal address or telephone number
• Cannot transport any clients in their car.
• Perform any duties or procedures outside of this job description

Requirements

EDUCATION AND EXPERIENCE  

High school diploma or equivalent preferred.

Minimum 6 months experience in a related field preferred.

REQUIRED SKILLS AND ABILITIES

Demonstrate competency in carrying out non-personal care.

Ability to travel required. Travel throughout central New Hampshire to observe Home Health care service and other job-related activities is required.

Ability to function effectively as a member of a team.

Current drivers’ license required.

Proof of automobile insurance required. 

Ability to pass a motor vehicle background screening.

Ability to work in an environment where latex may be present.

Basic computer skills to complete required documentation.

Demonstrate a positive demeanor toward staff and clients.

PHYSICAL DEMANDS/WORK ENVIRONMENT

Job requires some physical activities including but not limited to; sitting or standing for extended periods of time, typing, reaching, standing, walking, kneeling, lifting, fingering, grasping, feeling, talking and hearing. 

Job requires use of general office equipment including phones, copiers and computer equipment.

Job requires light to medium physical work including the ability to exert up to 25 lbs. of force occasionally, 10 lbs. regularly.

Job requires visual acuity including the ability to see at or within arm’s reach as well as to operate a motor vehicle.

Job is subject to inside environmental conditions, low noise level.