What are the responsibilities and job description for the Patient Care Coordinator position at Visiting Rehab and Nursing Services?
At Visiting Rehab and Nursing Services, we're dedicated to providing top-notch care to our patients. As an Intake Specialist, you'll play a vital role in managing new referrals, ensuring accurate patient information, and coordinating communication between patients, caregivers, and our clinical team.
About Our Work:
- We pride ourselves on fostering a supportive, team-driven environment that values work-life balance.
- Our work with the ABI Waiver Program allows us to provide ongoing, consistent care to patients, making a real impact in their lives.
Your Responsibilities:
- Manage intake paperwork and verify patient information
- Communicate with patients, caregivers, and the clinical team
- Handle insurance verifications and authorizations
- Assist with appeals and prior authorizations
- Provide administrative support as needed
Requirements:
- 2 years of experience in home healthcare as an Intake Specialist
- Regulatory and compliance knowledge
- Excellent customer service skills and a passion for helping others
- Top-notch communication skills to collaborate with patients, caregivers, and our team
- Comfortable using Microsoft Office and other computer programs
- Ability to multitask, stay organized, and maintain a professional demeanor in a fast-paced environment
- Team player and independent worker who thrives both independently and collaboratively
